• May 11th, 2012
    CT – Cloud
    Here in computer troubleshooters land we are getting excited about the launch of our new cloud services.  We already provide some aspects of these, on-line data backup, monitoring, hosted…

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  • April 12th, 2012
    Taking your Digital World across the Channel
    With today’s smart devices, we take internet connectivity for granted. Now that we’ve untethered ourselves from large, immobile computers, we’re used to accessing websites, social media and…

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  • April 12th, 2012
    Preparing for The Cloud
    The IT industry may shout that Cloud Computing is the way of the future and that all businesses should move their IT to the Cloud. The reality …

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  • March 13th, 2012
    Technology Predictions for 2012
    Each January, the I.T. industry reveals predictions for the upcoming year, so we’ve scoured the news sources and added our own insights. There’s a lot going on this year,…

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  • March 12th, 2012
    Can my Phone or Tablet get a Virus?
    Gone are the days when all of your interaction with the internet was done at a computer. Our mobile phones no longer hold just names and …

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B.E.S.T. Programme

At Computer Troubleshooters we recognise the critical role that computers, networks, and technology in general plays in every small business. From email and word processing to online banking and e-commerce, every small business depends on technology to maximise their productivity and their profitability. But what happens when your technology lets you down? How much staff time is wasted dealing with slow computer or system crashes? How much of your time is spent answering software questions for others in the office? And if your system crashes, how do you recover your data? That’s why we created Business Enhanced Support Technology (B.E.S.T.), the industry’s leading support plan for small businesses.

For a flat monthly fee we do the following:

  • Handle any computer, network, or server problem (including Windows, Virus, & Spyware problems) via remote support or on-site.
  • Monitor your technology 24/7, including preventing up to 80% of all computer problems before our customers are even aware of them.
  • Install advanced remote support tools to enable our team to diagnose and resolve problems quickly if they do occur.
  • Monitor your backup system to be sure your data is backed up safely.
  • Provide a Helpdesk so all your employees have prompt, easy access to high quality support consultants anytime they have a computer question or problem.
  • Manage all your Technology Vendors for you (Internet, Phones, Business Applications.)
  • Guarantee No Downtime (on our Trouble-Free plan.)